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Reference number: PDM 1055

Product Manager

The role of Product Manager is key to the successful execution of our global product strategy for next-generation managed services. The applicant will have 3+ years of technology, product management and global ICT experience.

The position will be best suited to an individual with a high level of energy, enthusiasm and commitment. If this sounds like the role for you, download the job description to find out more.

Job Role

Key Responsibilities:

  • Support the Head of Product Management in the execution of our strategy in relation to next-generation managed services (Hybrid IT, Cloud, Application Management, Security among others).
  • Define, manage and launch Managed Service offerings that deliver positive business outcomes for our clients and support our strategy for growth.
  • Contribute towards the planning and priority setting of service offerings within our overall product roadmap.
  • Lifecycle management of the offering portfolio including budgetary and P&L management.
  • Manage and motivate virtual team members to deliver against the product strategy and objectives.
  • Lead/drive cross functional teams through new product introduction process to minimize the time to revenue for new solutions by ensuring NTT CMS & affiliate readiness for new product adoption.
  • Develop and maintain relationships and communication with regional NTT Com Affiliates worldwide, HQ and other NTT group companies, and other partners – as the core go to market.
  • Work closely with the Managed Services GTM Manager to develop the overall GTM strategy and messaging for the relevant service offerings and value propositions.
  • Lead and manage vendor/partner relationships to support the product portfolio and associated go to market including the use of MDF, rebates.
  • Develop and deliver collateral, tools and training to enable relevant sales channels to be effective and achieve sales and margin targets.
  • Serve as the voice of the customer in building product functionality that is fit for purpose.

Skills & Requirements

Skills: 

  • Ability to create and share a vision and to energize and enthuse teams to follow.
  • Ability to innovate and be creative with regards to problem solving and the formulation of solutions.
  • Must demonstrate analytical skills and a genuine passion for new technologies.
  • Cross cultural management – lead multi-cultural and geographically dispersed virtual teams.
  • Product Management experience in Cloud / IT Services / Managed Services.
  • Evidence of developing a global product offering in liaison/ coordination with other regional affiliates who might have different interests.
  • Customer Focus / Customer Satisfaction / Customer Experience – an ability to consider the whole end -to-end customer experience and not just technological deployment.
  • Excellent planning and organization skills acquired in a fast-paced service driven environment.
  • Ability to work with cross functional teams (sales/finance/ops ) to seek the best for the company.
  • Action oriented and proactive - take the initiative in solving problems.
  • Attention to detail and an appreciation of the technical and financial aspects of business and products.
  • Strong work ethic.
  • Excellent native/business level of written and verbal communication skills in Spanish and Japanese languages being a bonus.
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Need more information? Have a question?

If you have any questions about our vacancies, please feel free to contact our HR team directly. We are always looking for people with a technical background or skills we may be interested in, so why not send us your CV via the contact page and we will be in touch as soon as we have a role that fits your profile.

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